Testimonial by Barry S
This is just a small note to let you know how much I appreciated my experience at Gillett’s Jewellers. Having been a complete novice in the world of diamonds and engagement rings, you both immediately put me at ease with your sincerity, skill and knowledge. You guided me through all the information without pushing me one way or the other and you listened to my sometimes muddled description of exactly what I was after. The end result was simple elegance and perfection. My fiancée was overwhelmed with the beautiful hand crafted ring and the wedding rings are equally stunning and individualised to our needs. Along with beautifully crafted, high quality products it's also value for money. You have ensured you have a customer for life! Barry S, Queensland, November, 2016
Testimonial by Karen M
Just wanted to say a big thank you for the wonderful customer service you provided me with my purchase, I received the ring yesterday in the mail and it is absolutely beautiful and it fits my hubby to be perfectly ! Karen M, NSW Australia, September 2016
Testimonial by Sue
I just have to say how great you are. I found you by googling a couple of years ago and you make my life easy. Thanks for the voucher that came just before my sisters birthday reminding me to buy a present. In 10 minutes I have chosen a beautiful gift wrapped it written a card and sent it off free postage. All whilst sitting on the couch. Thank you so much!! Sue, Queensland, July 2016
Testimonial by Karen
Thank you so much for your help with ordering this ring. It came in super quick time considering it had to be specially made as the size wasn't in stock. My partner is extremely happy with the look and feel of the ring and the perfect size too! I am more than happy to recommend you to anyone I know looking to purchase a quality ring for someone special. Karen, Queensland, June 2016
Testimonial by Janet L
Just a quick line re the safe arrival of my lovely ring today, carefully packaged/ receipted , safe and sound ! Thank you once more to Helen and Carol for care, communication and attention throughout!!! Janet, UK, April 2016
Testimonial by C G
It arrived today. Absolutely gorgeous, and in time for Mother's Day! Many thanks :), CG, Western Australia, May 2016
Testimonial by Nicole
Ordered my Husband's wedding ring online. I was very nervous since it was being made in Australia and traveling all the way to the United States but it just came, it's wonderful better than expected. Thank you. Nicole, USA, April 2016
Testimonial by Christyann
This is my husband's wedding ring. We were married on January 23rd 2016. He loves it and is a perfect fit. Thank you for making it! CB, NSW, March 2016
Testimonial by Joann
Just received my ring today and as always, it is pure perfection!! I have never been anything but totally delighted with my purchases from you!! Thank you so much for making your customers so happy! Joann, USA, March 2016
Testimonial by Mark
I received this order yesterday. Once again, thank you for an effortless and timely transaction. I have never failed to be happy in my dealings with Gillett’s. Mark, Queensland, December, 2015
Testimonial by Sharon
I just wanted to let you know about the wonderful customer care I have received from Carol over the last week. I think she must have shuddered when she heard my voice on the other end of the phone but not once did she give me the impression that I was a nuisance. Over the many calls we had, she was always friendly and helpful. Nothing seemed too much trouble. She treated me like I was spending $20,000 instead of $2,000. This sweet little ring arrived today after being posted yesterday. What more can a customer ask for - professional, friendly service, speedy delivery and a beautiful ring at a great price. I certainly couldn't ask for more. Thank you all, especially Carol, for making this a really good shopping experience. I knew I picked the right jeweller. Sharon, ACT November 2015
Testimonial by Sue
Parcel arrived today....thanks for your efficiency and great customer relations. Will shop with you again. Sue, Queensland, May 2015
Testimonial by Sarah
Just wanted to thank you for your great service and say how thrilled I am with my free gift, watch. So kind much appreciated. Sarah V, Queensland, March, 2015
Testimonial by Adrian
Just a note to say thank you my recent order of a gold ring celtic style which I recently purchased for my wife’s birthday. My wife was thrilled with the ring and the excellent quality. Thank you also for your efficiency in dealing with my order and keeping me up to date with the ordering process. I would certainly recommend Gilletts to friends and family. Adrian, United Kingdom, January 2015
Testimonial by Joanne
My order just arrived. The item (Disney couture charm) is beautiful. My friend will love it Thank you for your fast & accurate service. Joanne, South Australia, January, 2015
Testimonial by Julia C
Thank you for the breathtakingly wonderful service. My order was placed on the afternoon of the Friday before Christmas and arrived about 8am the following day! Well done, I never expected it to arrive so quickly. Julia C, Queensland, December 2014
Testimonial by Jane H
Thanks for your brilliant service, my parcel arrived in 2 days. Jane H., Western Australia, December 2014
Testimonial by Mark D
I received my order today. As usual your service was efficient and prompt. Thanks. It is a pleasure doing business with Gillett’s. Mark D. , Queensland, December 2014
Testimonial by James V
Thank you very much Carol. I'm very impressed yet again with Gilletts high level of customer service and ease of use of the online shop :-) Will be back again for sure! James, Brisbane, Queensland, December 2014
Testimonial by Dan R
My ring arrived today and I just wanted to say thank you. It's even nicer than the photos on the website, it's very well made and I'm extremely happy with it. Dan R, Sydney, New South Wales, December 2014
Testimonial by Wanita
Just wanted to say thank you very much for your excellent service. My mother assisted me in researching this item and spoke personally to a very helpful staff member who advised her to order online. Ordering was very easy. The postage was excellent and the item itself was just perfect. We are very happy with it. Thanks again. I will definitely be recommending your site to family and friends. Wanita, Northern Territory, September 2014
Testimonial by Adam G
The ring has arrived today and it is gorgeous. Thank you very much for your prompt communication and speedy delivery. Adam G., South Australia, August 2014
Testimonial by Leanne D
Parcel received today, thank you. Shopping on line with Gillett's has been without any dramas, I have been kept informed of progress of my order and item was delivered as requested. Excellent service, thank you. :) Leanne, Queensland, August 2014
Testimonial by Mary K
Thank you Gillett's- received a very special parcel today!! They are beautiful - extremely happy! Will always recommend Gillett's for everything jewellery! Mary K, Queensland, August 2014
Testimonial by J Bentley
Thank you for your 10/10 service. I needed the charm quickly and you really delivered. Will definitely come to you in the future. J Bentley, Western Australia, July 2014
Testimonial by Stewart
The ring is exactly what I wanted and is perfect, I will be certainly telling my friends about you and your services. Thank you. From Stewart, Western Australia, April 2014
Testimonial by Pat J
A big thank you to you all for delivering my daughters gift which she received on her birthday, she absolutely loved it and for us it was a fitting gift as she has been away for a long time, and it will remind her of her trip. Once again thank you for fulfilling that delivery. Pat J. United Kingdom, April 2014
Testimonial by Simon
Grateful for all the fantastic service you've given me. Already recommended your company to a friend. Cheers once more. Simon, Victoria, Australia, January, 2014.
Testimonial by Sharon S
Thank you for another great, hassle free purchase! My daughter is ecstatic and I am very grateful once again for your fantastic service. With many thanks and best wishes for the New Year. Sharon S., Victoria, Australia, January, 2014
Testimonial by Maggie L
My package arrived today and the charms are beautiful...I would like to take this opportunity to tell you what a pleasure it has been dealing with your Company...From the moment I placed the order I felt confident that my order would be delivered on time...I would like to thank the lady I spoke to on the phone who confirmed before I ordered the two charms I wanted were available...I will be spreading the word to my friends and family how your professionalism should be tested for themselves... Maggie L, New South Wales, Australia
Testimonial by Robert J
Thanks for a great service. The rings arrived today and everything about my experience with you has been excellent - a rare thing these days. Robert J, West Pennant Hills, NSW, Australia December 2013
Testimonial by Susan M
I just wanted to say thank you for your excellent customer service. My order arrived earlier than expected and my daughter loved it! All future purchases will certainly be from Gilletts and I will be recommending you to my friends and family. Susan M, Milton, Queensland, November 2013.
Testimonial by Ruth F
I just wanted to send a quick email to say thank you, so very much, for our beautiful wedding rings which arrived today. My fiance purchased my engagement ring from you, and I was worried getting a matching ring for my stunning oval pink sapphire ring was going to be difficult. As it turned out it was an absolute breeze thanks to Carol and your wonderful jeweller. Not only are my rings perfectly matching set, but my soon to be husband's titanium ring is simply stunning in colour and style. I'm more excited than ever about our big day, thanks to your wonderful service and incredible product. All the best to you and your staff for a happy holiday season and wonderful new year. Ruth F, ACT Australia, November, 2013
Testimonial by D and R Trinder
Dear Mr Gillett & Team, My husband and I would like to extend a warm thank you to yourselves for helping us choose pieces of jewellery that are timeless, express who we are, and are of quality. Our dealings with your team have been pleasant, which left us confident with the product and the end result. We would love to share some images of our rings. Please feel free to share these images online – they are web ready and have our photographer’s stamp on them. We just ask that if you share them, please do not crop them and please give credit to Matt Rowe Photography. (Thank you and talk to you soon no doubt for an eternity ring! ;) D & R Trinder, Brisbane, November, 2013 Editor's note: photo will be added to the Gilletts's Facebook page
Testimonial by Sheree
I would just like to say thank you for the wonderful service you offer. As a Mum of 2 small children, money is often tight and to have the convenience of online layby for GENUINE Pandora products is fantastic. My layby was finalised on Friday and my beautiful two tone charm arrived on Monday with the added bonus of the Pandora polishing cloth as a lovely gift. I will definitely recommend and continue to use Gillett's. Sheree, New South Wales, Australia, September, 2013
Testimonial by Richard B
I have received the earrings that I recently ordered. They are the perfect gift for my wife for our 30th wedding anniversary. Thank you for your quick, efficient, trouble free service. I will certainly check out your website for future gifts! Richard B, Netherlands, September, 2013
Testimonial by Diane P - Unites States
We just wanted to touch base again with you to tell you how pleased we were with the ring we got from you. It is absolutely beautiful! I am glad we went with the American size 5.5 instead of larger as that size is slightly loose to my surprise but it still fits perfectly! Thank you again for your professionalism and back and forth emails! Diane P., United States, July, 2013
Testimonial by Karleen H
I would just like to tell you that you should be very proud of GILLETTS JEWELERS in Queensland Australia as a Pandora Retailer as the whole crew their are absolutely wonderful, the customer service and care there are exceptional, especially Helen she is beautiful. Very High recommendations to them all :) Karleen, H, Cowra NSW, July 2013
Testimonial by Heath
I have received my order and the rings are of a high standard. I would like to say thank you for the excellent service and product. I will be recommending you to any of my friends and family that are in the market for jewellery. Once again thank you. Heath from Gladstone, Queensland June 2013
Testimonial by Tammie F
I have received my order and would like to thank you for the great service which included regular updates of postal etc. Tammie F, South Australia, April 2013.

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Testimonial by Chris H
My wedding ring arrived today and I'm sending this to say thank you to you and the team at Gilletts in Brisbane. The service I received both over the phone, online and email with you has been fantastic. Thanks again and I'll definitely be recommending Gilletts to my friends and family. Chris H, Western Australia, April 2013
Testimonial by Lisa G
I just wanted to say that I received the fossil watch this morning which I ordered on Saturday and couldn't be happier with it. The email notifications, quick turn about and of course the savings mean so much and I wouldn't have any hesitation in recommending you to my circle of friends and shopping with you in the future. Thank you!! March, 2013 Lisa G. South Australia
Testimonial by Tracey R, Queensland
I'm am just writing to you to thank you very much for my pandora parcel that arrived on Monday morning. I am totally stoked with my purchase and my special free gift. I want to thank you for a great shopping experience and for your prompt delivery. I certainly will be a returning customer. Many thanks for your time. Tracey R. , Queensland, February, 2013
Testimonial by Lana S
I just wanted to say a big thank you for your excellent and efficient customer service! I ordered 3 Pandora rings just last week and they arrived today! I absolutely love them! I will definitely be purchasing more from you in the near future! Thank you. January, 2013
Testimonial by Steve R
I received my order just before Christmas, and I'm writing to you now to express my thanks. Gillett's Jewellers provided impressive customer service in terms of order updates & manufacture and delivery time. And the ring itself is a beautiful piece of work. I am extremely happy with it as it replaces a ring of great sentimental value that was lost recently. Thank you very much. January, 2013
Testimonial by Karen P
I recently ordered a pandora bracelet and charm and had them sent to my relatives in Brisbane for christmas. Can I just say what a brilliant service you provide, from the efficient and free posting to the excellent wrapping of the gifts.The cards were hand written which added a personal touch and I received the receipt to my address in the UK. Such good service, and I will definitely order from you again. It makes such a difference having a reliable and professional service that I felt I should let you know. Once again many thanks. Karen P, Manchester, United Kingdom, December 2012
Testimonial by Warren P
I just wanted to personally thank you for all the help you gave me getting my ring ordered. I have received it and I love it, it's perfect (big statement from me as I don't ware jewellery and I thought even a wedding ring would be a push!). I was also very impressed with your ordering system, how your estimated dispatch date was spot on and the quality of the documents that arrived with the ring. I will not hesitate to recommend you to family and friends.Thank you again, Warren P, Queensland, September 2012
Testimonial by Brendan V
I am a true believer in providing feedback when I experience great customer service, where an individual not only meets my expectations but exceeds them. K is a great example of this and I believe that successful businesses become successful because of their good products but also the exceptional people at the front making the customer happy. I will have no hesitation in recommending Gilletts to my family and friends as a place to go for any jewellery. Brendan V, Queensland, June 2012.
Testimonial by Richard D
I received the replacement bracelet today. I just want to compliment you and your team on how fast and efficient your service is. The website is easy to use and the customer support was excellent. I will definitely be ordering through you again when ordering on-line. Richard D, Northern Territory , January 2012
Testimonial by Karen R
In this day and age where we find it really easy to complain few take time to compliment, I wish to let Gillets team members know that I think you guys are really doing a great job. I am so impressed with the service and quality of jewellery even my friends all comment on it. As I believe that ‘word of mouth’ is usually a great key to business success, I make a point of letting my friends know where to find the exquisite jewellery that I buy.

Good job, keep up the service, it is most appreciated.
Kind regards, Karen R, Western Australia
Testimonial by Daniel
Thank you Gillett's Jewellers for your wonderful service when I purchased a ring from you. Your customer service is top notch and I won't hestitate in buying from you. A satisfied customer, God Bless you all, Daniel, Sydney, Australia
October 2011
Testimonial by Michale D.
I just wanted to say thanks to Don and his whole team, in particular Sophie. We have had the pleasure of dealing with Gilletts on several occaisions. The most recent of which was to replace a wedding ring lost on our honeymoon. Given that the ring (custom hand-made) was something that I had adapted from a similar design and at the time of purchase not something I could physically try on, I was apprehensive as to whether the final product would resemble the design I had in my head. It couldn't have been any closer, it is absolutely spot on. This is testiment to Sophie's professionalism, product knowlege and advice as well as her customer-orientated approach to her work. I will gladly recommend Gilletts to anyone who notices my new ring and I'm sure you will see us again in the future. Many thanks, Michael D. Qld, Australia
Wedding ring
September 2011
Testimonial by Kirstine D.
We received our first order made with Gilletts very very promptly! The item we requested to be wrapped looked beautiful, and the other items are fabulous. We are impressed beyond words, and will be ordering all our jewellery from you in the future! To have access to online layby is mindblowing and certainly a huge positive for us. Well done on an outstanding online service, and behind the scenes efficiency! Kirstine D.
March 2011
Testimonial by Mandie
I would like to thankyou so much for my gorgeous Pandora Gold beads & safety chain, I absolutely love them. More importantly I'd like to say thanks for the delivery that was so quick after you re-opened after the floods. I hope you are all safe & well & look forward to my next purchase ..Mandie , Vic
Feb 2011
Testimonial by Robert M
I wish to thank the Gillett's staff for the excellent service they continually provide me, that demonstrates a quality of decorum fitting of the products Gillett's offers. My appreciation is comprehensive. Merry Christmas to you all. Robert M.
January 2011
Testimonial by Taneith L.
Hello there I just wanted to tell you how very pleased I am with my recent pandora order..your service was great, your website is so easy to navigate and order from. I am also very impressed with the confirmation paperwork that arrived with my goodies. I will be ordering from you again. Thank you again so much regards Taneith L.
January 2011
Testimonial by Anthony D
Very easy to use website, a great range with very clear pictures of what you are ordering. There really is no need to even go to the shops!
Anthony D., South Australia
December, 2010
Testimonial by Kate S.
Thank you the item has now been received. I just wanted to say how happy we are with the quality of the ring and also the customer service has been great. I was reluctant to purchase such an important item as my fiance's wedding ring online but you have really made it easy and hassle free.
Kate S. Western Australia
Men's wedding ring
November, 2010
Testimonial by Diane
Purchased a new wedding band for my husband from you and was very impressed with the product and service. Will definitely look at your site again when wanting any other jewellery in future. Many Thanks, Diane
November 2010
Testimonial by Linda M.
Yesterday I received my recent order in the mail. I wish to thank you for the most prompt reply and to compliment you on the packaging. It was sincerely appreciated. Linda M
November 2010
Testimonial by Joe S.
I just wanted to thank you for the excellent service I received. I placed my order on Sunday evening two days before my mother's birthday. I had doubts that my order would be delivered on time due to the lateness of my order but it arrived on time much to my mother's delight! Once again,thank you very much. Joe S. Gold Coast, Qld, Australia
October 2010
Testimonial by S Martin
We've shopped with Gillett's several times now, and the products, site design, customer service, shipping, Gift wrapping... ALL EXCEPTIONAL! We could not ask for more, and highly recommend your store to anyone! Sincerely, J and S Martin PS: Your Pandora range is addictive :-) LOVE them!
South Australia
October, 2010
Testimonial by Kristene R.
I am not into computers as everything I need to find is very time consuming. Your website is the best site I have been on so thank you. Extremely user friendly. Kristene R. NSW, Australia
September 2010
Testimonial by Helga S.
I was so happy to find NOMINATION available on line and was very satisfied with the service received when I ordered the first time. Helga S. Queensland, Australia
September 2010
Testimonial by Elizabeth K.
As I live in the country it makes it so much easier to order online, I found the sight most informative.
Elizabeth K. NSW, Australia
September, 2010
Testimonial by Caren F.
My last experience with your company was excellent, so have returned to make another order, thank you. Carin F. Brisbane, Australia
September 2010
Testimonial by Danielle T.
I am so excited. My wedding ring has arrived and it is absolutely perfect!!!!!!!!!!! I cannot rave highly enough about the service I have received, the quality of the ring, the size, the cost, the presentation (gift wrapping). I want to have a split wedder but wanted to buy one first to check it was right. So now I am going on to order my other one. It even comes with a valuation!! I must admit, I was very sceptical about ordering gold jewellery online. Thank you for making my first purchase so easy. I will tell everyone I know about your site and my experience. I cannot thank you enough!
Danielle T. Newcastle, NSW, Australia
August 2010
Testimonial by Sonia B.
I have used this site to order Pandora charms on 3 occasions and have found the site and the service to be excellent. It is really great for someone who lives in the country to be able to shop online with ease and confidence. Thanks. Sonia B. Stanthorpe, Qld, Australia
August 2010

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