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Delivery Info

Delivery Info

All goods shipped are insured against loss and damage whilst they are in transit.

Once you are advised by e-mail that your order has been shipped, we guarantee delivery of all items except in cases where the address supplied is incorrect, illegible, incomplete or if the recipient is away or has moved, in which case you will be liable for payment of the purchase price and shipping of the order irrespective of whether the order arrives on time or not at all.

Free Returns

Free Returns

Gillett's Jewellers are committed to the provision of high quality products. Guarantee: We guarantee that our products will be delivered in new condition without damage or fault in craftsmanship.

If the product was damaged or faulty in its craftsmanship at the time of delivery to you (the customer), you may return the product within 30 days (of the delivery date) and Gillett's will refund the product price or replace the item.*

Appointments

Make An Appointment

An appointment can be made within our trading hours of 9am to 5pm Tuesday to Thursday.

Appointments outside of these hours can be made by special arrangement. Arrange your appointment below and we will be in contact with you shortly.


Make An Appointment Now

Established in 1974

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Privacy and Security

Gillett's Jewellers has created this privacy statement in order to demonstrate our firm commitment to your privacy and security. The following details our information gathering and dissemination practices for this web site.

Security

We guarantee that every transaction you make at Gillett's Jewellers will be 100% safe. This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. The site was developed to support secure online purchasing through secure sockets layer (SSL) technology. All information that you provide during the ordering process is encrypted for your protection. (You'll know that you're in an encrypted area when you see a solid key when using Firefox or a closed lock when using Internet Explorer along the top or bottom of your browser screen). For your peace of mind, your information is also protected by the Gillett's Privacy Policy.

Private information security

For your safety and protection, your credit card information is not stored on our servers. Our payment gateway providers, Eway and/or PayPal (depending on the payment method you choose), keeps this information encrypted and secure on your behalf.

Order forms

Our web site uses an order form for customers to order products. Through the order form we collect contact information (such as e-mail addresses), and financial information (such as credit card numbers). All information received is treated with strict confidence. Contact information from the order form is used to ship orders to the customer. The customer's contact information may also be used to get in touch with the customer during the course of the transaction. Financial information that is collected is used to bill the customer for our products and services. We do not disclose our customer details or credit card information to outside parties.

E-mail usage

All e-mail or other correspondence received from our web site visitors is treated with strict confidence. We only use the information supplied by our visitors for the purpose of responding to the visitors' questions. We will not sell or otherwise disclose such information and e-mail addresses to external parties. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our newsletter list, you will receive emails that may include Gillett's Jewellers news, new release product information, jewellery advice and related jewellery information and special promotions. You may opt-out of receiving e-newsletters at any time by clicking on the unsubscribe link at the bottom of the e-newsletter.

3rd party disclosure

Customer information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer.

Information automatically logged

We use your IP address to help diagnose problems with our server and to administer our web site. Your IP address is also used to help identify you and your shopping cart. Cookies are used by our shopping cart application to keep track of what products you have put into the shopping cart. Cookies are also use to keep track of what your preferred currency is.

External links

This site contains links to other sites. Gillett's Jewellers is not responsible for the privacy practices or the content of such web sites.

Contacting the web site

If you have any questions about this privacy statement, the practices of this web site, or your dealings with this web site, contact Gillett's Jewellers at info@gilletts.com.au.

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