Payments and Finance
Payment methods
There are several trusted and secure payment methods available for placing your order with Gillett's Jewellers.
You can pay bycredit card (Visa, MasterCard), by PayPal, by electronic bank transfer or by more convenient methods such as ApplePay and GooglePay or ShopPay if you have a shopify account. We also accept Zip Payments for receive now pay later orders.
You can provide your payment information by your preferred method from these options:
- You can place your order online using your credit card (we accept Visa, MasterCard).
- You can place your order online using payment through PayPal.com (through PayPal we accept PayPal, Visa, MasterCard)
- You can place your order online with payment by Bank Transfer
- You can place a ZipPay order online with regular scheduled credit card payment instalments.
- For more information about each payment method, please see below.
We accept payment for orders via Visa and MasterCard. To place your order using one of these credit card options, select the Credit Card payment method in the payment section of the order form during the checkout process.
We are also able to accept payment using PayPal. To place your order with PayPal, please select the PayPal payment option in the payment method section of the order form during the checkout process.
Bank Transfer (Electronic Transfer using Internet Banking) - [for Australian customers] If you are placing your order from Australia (or you have an Australian bank account), you can make a bank transfer (direct bank deposit payment) for your order. You can use your internet banking (called 'pay anyone') facility to do a direct deposit to Gillett's Jewellers' bank account. If you would like to use this payment method for your order, choose the Bank Transfer payment option in the payment method section of the order form during the checkout process. After you complete the order, you will receive the bank account details that you can then use to perform the bank transfer direct deposit.
Bank Transfer (Electronic Transfer using Internet Banking) - [for non-Australian customers] If you are placing your order from outside Australia (unless you have an Australian bank account; in which case, see above), you can make a bank transfer (direct bank deposit payment) for your order. You will need to check with your bank to ensure they can offer this service to you. Based on our international customers' experiences, some customers, including those from the USA and UK, have been able to use this payment method, though not all banks provide this service. If your bank does not offer international bank transfer payments (i.e., payments from your bank account to a bank account in another country), you can use the PayPal version of electronic transfer; see below. To use this method for an international bank transfer, please contact your bank to arrange a payment to Gillett's Jewellers' bank account for a direct deposit. If you would like to use this payment method for your order, choose the Bank Transfer payment option in the payment method section of the order form during the checkout process. After you complete your order, you will receive the bank account details needed to perform the bank transfer direct deposit, including the international bank switch code.
Direct Deposit (Electronic Transfer) via PayPal - [for non-Australian customers] If you are placing your order from outside Australia and wish to make a direct bank deposit, you must first sign up for a PayPal account at PayPal.com . Creating a Paypal account is free. Once your account is active, you can make a direct deposit payment by selecting the PayPal option during checkout. You will then be directed to the PayPal.com site to arrange your deposit.
Please note that we are unfortunately not able to accept payment by the paper based international money order or international bank check.
Charging of Credit Cards
For orders from the USA, Canada, Japan, the United Kingdom, or Europe, those can be placed through the PayPal shopping cart on Gillett's Jewellers' website. The currency charged for transactions through PayPal can be in either US dollars, Great British Pounds, or New Zealand Dollars. (The payment method will default to the currency displayed on the website product pages. For example, if you see US dollar prices or you selected US dollar prices to appear, your payment through PayPal would be made in US dollars.)
For Australian orders and all other international orders (except those placed through the PayPal system), these orders will be charged for the purchase price and shipping cost in Australian dollars.
Any secondary currencies appearing on our website or in emails are provided for your convenience and informational purposes only. Gillett's Jewellers does not purport or guarantee that the currency conversions are accurate at the time of viewing and does not accept any responsibility whatsoever for the accuracy of any currency conversions.
When an international order is placed (except those made through the PayPal system), the relevant currency conversion will occur at the time your credit card is debited by your credit card issuing bank. Your credit card issuing bank conducts the currency conversion based on its own conversion rate. Gillett's Jewellers will not be responsible or liable for the timing or the currency conversion rate applied by the credit card issuing bank, nor for any fees charged by the credit card bank in relation to international currency conversion.
If Gillett's Jewellers fully or partially refunds a payment to a customer, the refund will be processed in Australian dollars, except for orders made through the PayPal system, where an international currency may be used. If the credit card issuing bank subsequently converts the refunded amount into an international currency, Gillett's Jewellers will not be responsible for the exchange rate applied by the bank. Furthermore, Gillett's Jewellers will not be liable for any discrepancies in the amount converted by the credit card issuing bank, which may differ from the original payment amount and any resultant refund.
We may manually verify each credit card order with the issuing bank to ensure that all provided details are accurate. Gillett reserves the right to refuse any orders it deems suspicious.
For high-value orders and for some countries that fall outside our credit card fraud checking network, we may require proof of ownership of a credit card to be supplied to us. For these orders, we may need the purchaser to fax us a photocopy of their credit card and driver's licence as proof of identity and ownership. We might also ask that the purchaser provide their security credit card number, but this will only be required if explicitly requested by us. Such requests will usually be communicated via e-mail.