Delivery Info

Delivery Info

All goods shipped are insured against loss and damage whilst they are in transit.

Once you are advised by e-mail that your order has been shipped, we guarantee delivery of all items except in cases where the address supplied is incorrect, illegible, incomplete or if the recipient is away or has moved, in which case you will be liable for payment of the purchase price and shipping of the order irrespective of whether the order arrives on time or not at all.

Free Returns

Free Returns

Gillett's Jewellers are committed to the provision of high quality products. Guarantee: We guarantee that our products will be delivered in new condition without damage or fault in craftsmanship.

If the product was damaged or faulty in its craftsmanship at the time of delivery to you (the customer), you may return the product within 30 days (of the delivery date) and Gillett's will refund the product price or replace the item.*

Free Shipping

Free Returns

Gilletts Jewellers offer free shipping for items over the value of $150.

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Cleaning your jewellery

Cleaning your jewellery

General care for your jewelry is very important. Jewellery should not be stored together since it can be scratched or tangled. Although diamonds are the hardest substance known to man, a diamond will scratch another diamond. Also, diamond and gemstone jewelry should never be worn while doing heavy work.

Visiting your jeweler a minimum of once a year is highly recommended. The jeweler will give your jewelry a professional clean and check that the setting is secure.

You can clean your jewelry at home between visits.

Please note that you should never use toothpaste to clean your jewellery. Toothpaste and other abrasive substances can scratch your jewellery.

There are three easy ways to clean jewelry at home.

1. Prepare a small bowl of warm sudsy water with a mild liquid detergent. Gently brush the jewelry with a soft toothbrush while it is in the suds. Then rinse each piece under warm running water. Pat dry with a soft lint-free cloth.

2. In a small bowl, soak the jewellery in a half-and-half solution of cold water and household ammonia for thirty minutes. Lift out and gently tap around the front and back of the mounting with a small soft brush. Swish in the solution a second time, rinse, and drain on tissue paper.

3. Use a brand-name liquid jewellery cleaner and follow the instructions given on the label.

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