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Delivery Info

Delivery Info

All goods shipped are insured against loss and damage whilst they are in transit.

Once you are advised by e-mail that your order has been shipped, we guarantee delivery of all items except in cases where the address supplied is incorrect, illegible, incomplete or if the recipient is away or has moved, in which case you will be liable for payment of the purchase price and shipping of the order irrespective of whether the order arrives on time or not at all.

Free Returns

Free Returns

Gillett's Jewellers are committed to the provision of high quality products. Guarantee: We guarantee that our products will be delivered in new condition without damage or fault in craftsmanship.

If the product was damaged or faulty in its craftsmanship at the time of delivery to you (the customer), you may return the product within 30 days (of the delivery date) and Gillett's will refund the product price or replace the item.*

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Contact Us

Gillett's Jewellers is open 3 days a week Tuesday to Thursday. The following outlines the time the store is open. Please note that these times are Australian Eastern Standard Time (AEST).

By Phone

Australian customers
07 3856 2825

International customers
+61 7 3856 2825

By Email

If you have a general inquiry, a product inquiry or a question about your order please contact us at:

shop@gilletts.com.au

Store & Postal Address

1/117 Mina Parade
Newmarket, 4051
Queensland, Australia

Contactable Hours

Gilletts Jewellers can be called and or messaged during the following hours. All calls that are not answered will require a voicemail or message to be left and our friendly staff will return your call.

Monday Message
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday Message
Saturday Message
Sunday Closed

Did You Know?

Yes, we can send jewellery to almost all countries! Gillett's Jewellers send products to people all around the world everyday.

See shipping options.
Gillett's Jewellers offer a 30 day guarantee.

Need information about finger sizes or engraving? Have a look at the FAQs section.

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